Privacy Policy
Last Updated: December 3, 2025
This Privacy Policy is GDPR compliant and explains how we collect, use, and protect your personal data.
1. Information We Collect
We collect the following types of information:
- Account Information: Email address, password (encrypted)
- Interest Registrations: Email, country, wallet address (optional), expected participation level (optional)
- Consent Data: Email opt-in consent, timestamp, IP address
- Technical Data: Browser type, IP address, device information, cookies
- Usage Data: Pages visited, time spent, interactions with the platform
2. How We Use Your Information
We use your personal data for the following purposes:
- Account Management: To create and manage your account
- Project Updates: To send you emails about projects you've shown interest in (only if you opt in)
- Platform Operation: To provide and improve our services
- Compliance: To comply with legal obligations and prevent fraud
- Analytics: To understand how users interact with our platform
3. Legal Basis for Processing (GDPR)
Under GDPR, we process your data based on:
- Consent: You explicitly consent to receive marketing emails (you can withdraw consent anytime)
- Contractual Necessity: Processing is necessary to provide our services
- Legal Obligation: We must comply with financial regulations and anti-fraud laws
- Legitimate Interests: To improve our platform and detect fraud
4. Your GDPR Rights
You have the following rights under GDPR:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure ("Right to be Forgotten"): Request deletion of your data
- Right to Restrict Processing: Request temporary suspension of processing
- Right to Data Portability: Receive your data in a machine-readable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Unsubscribe from emails anytime
To exercise these rights: Visit your account settings or contact us at privacy@tokenplatform.com
5. Data Retention
We retain your data for the following periods:
- Active Accounts: As long as your account is active
- Deleted Accounts: Anonymized after 30 days (soft delete)
- Email Opt-out: Permanently removed from marketing lists immediately
- Legal Requirements: Some data may be retained longer for compliance (e.g., 6 years for financial records)
6. Data Sharing and Disclosure
We do NOT sell your personal data. We may share data with:
- Service Providers: Email service providers (e.g., SendGrid), hosting providers
- Legal Authorities: When required by law or to prevent fraud
- Project Owners: Aggregated, anonymized data about interest registrations (never individual emails)
7. Cookies and Tracking
We use cookies for:
- Essential Cookies: Required for authentication and security
- Analytics Cookies: To understand usage patterns (you can opt out)
- Preference Cookies: To remember your settings
You can disable cookies in your browser settings, but some features may not work properly.
8. Data Security
We implement industry-standard security measures:
- Encryption: Passwords are hashed using bcrypt; data transmitted over HTTPS
- Access Controls: Role-based access with JWT tokens
- Regular Audits: Security reviews and vulnerability scans
- Secure Storage: Data stored on secure servers with backups
Note: No method of transmission over the internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.
9. International Data Transfers
Your data may be transferred to and processed in countries outside the EEA. We ensure adequate protection through:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions for countries with equivalent data protection laws
- Service providers certified under the EU-US Data Privacy Framework (where applicable)
10. Children's Privacy
Our platform is NOT intended for children under 18. We do not knowingly collect data from minors. If you believe we have inadvertently collected data from a child, contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. For significant changes, we will notify you via email (if you've opted in to emails).
12. Contact Us
For privacy-related questions or to exercise your GDPR rights, contact us:
- Email: privacy@tokenplatform.com
- Data Protection Officer: dpo@tokenplatform.com
- Response Time: We will respond within 30 days (as required by GDPR)
13. Supervisory Authority
If you believe we have not handled your data properly, you have the right to lodge a complaint with your local data protection authority:
- UK: Information Commissioner's Office (ICO) - ico.org.uk
- EU: Your national data protection authority
This Privacy Policy is GDPR compliant and effective as of December 3, 2025